Frequently Asked Questions

1.How far in advance should I make my reservation?

You can make your reservation for any type of transfer you want, at any time up to 24 hours in advance, on CyprusBooking.com.

2.What are the services of your site?

As CyprusBooking.com, we offer transfer services to our valued customers with various alternatives within the borders of Northern Cyprus. We have private transfer or shared transfer options depending on your desire. You can review our website for detailed information about all our transfer options. You can get information from our customer services. Apart from this, you can also contact us for hotel reservations in Northern Cyprus and Cyprus City Tours.

3. I want to travel with the shared transfer option. If there is no other customer other than me at the time I specify, will I still be able to pay the shared transfer fee?

Yes, if you have made a reservation to travel with the shared transfer option, your transfer will be carried out at the same price even if you are a single person. As CyprusBooking.com, which is based on customer satisfaction, we do not give our customers any bad surprises.

4. I want to make a reservation, can you help me?

You can make your reservation by clicking the online reservation option on the CyprusBooking.com website and following the instructions. Our team is available 24/7, and your reservation will reach our team as soon as you make your online reservation.

5. Why can I only book online?

It is best for passengers to enter their travel information themselves to avoid misunderstandings. Moreover, online booking is effortless, easy and secure.

6. What if they don't come to meet me at the airport?

It is out of the question for such a problem to exist. At CyprusBooking.com, we arrange all necessary guidance from the moment we receive your booking information. However, if such a problem occurs, your problem will be solved as soon as you call customer service and inform them.

7. Will the fee I paid be refunded if I want to cancel or change the transfer time?

If there is more than 24 hours until your transfer time, we refund the full fee you paid. If there is 6-24 hours left until your transfer time, we refund 50% of the fee you paid. However, we regret that we cannot provide a refund if there is less than 6 hours left until your transfer time.

8. What happens to my transfer in case of delays not caused by me? For example, if my butler is late, will my transfer be lost?

As CyprusBooking.com, we monitor the status of all flights 24/7. For this reason, if there is any delay in a flight, we carry out your transfer according to the new landing time of your plane, as we are aware of it. For shared transfers, we carry out your transfer at the next shared transfer time at the latest.